Course Title
Anger management is the process of controlling anger, before this anger controls you. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.
This course will help teach participants healthy ways to express their anger, identify anger triggers, as well as techniques to de-escalate an angry individual. It is not always possible to eliminate the things that enrage you. What is possible however, is learning how to gain control and manage your anger effectively
12 Modules
1. Getting Started
Housekeeping Items
The Parking Lot
Workshop Objectives
Pre-Assignment
Pre-Test
Action Plans and Evaluations
Action Plan Form
Evaluation Form
2. Understanding Anger
The Cycle of Anger
Is Anger Good or Bad?
Fight or Flight
Common Myths About Anger
Sources of Anger
Practical Illustration
Module Two: Review Questions
3. The Styles of Anger
Aggressive
Passive
Passive-Aggressive
Projective-Aggressive
Assertive
Practical Illustration
Module Three: Review Questions
4. Gaining Control
Recognizing Anger
Using Coping Thoughts
Using Relaxation Techniques
Blowing Off Some Steam
The Triple A Approach
Practical Illustration
Module Four: Review Questions
5. Separate the People from the Problem
Objective vs. Subjective Language
Identifying the Problem
Using “I” Messages
How Anger Affects Perception
Consider Emotions
Practical Illustration
Module Five: Review Questions
6. Working on the Problem
Using Constructive Disagreement
Negotiation Tips
Building Consensus
Identifying Solutions
The Power of Apologies
Practical Illustration
Module Six: Review Questions
7. Solving the Problem
Choosing a Solution
Making a Plan
Getting it Done
Ineffective Problem Solving
Effective Problem Solving
Practical Illustration
Module Seven: Review Questions
8. A Personal Plan
Understanding Hot Buttons
Identifying Your Hot Buttons
A Personal Anger Log
Acknowledging the Anger Problem
The Power of Self-Talk
Practical Illustration
Module Eight: Review Questions
9. Communicating Your Anger
Using Emotional Intelligence
Cognitive Restructuring
Responding vs. Reacting
Write it Out
Find the Humor
Practical Illustration
Module Nine: Review Questions
10. Dealing with Angry People
Understanding the Energy Curve
De-Escalation Techniques
Calming Anger With EAR
Avoid Responding With Anger
When to Back Away and What to Do Next
Practical Illustration
Module Ten: Review Questions
11. Pulling it All Together
Process Overview
Find Your Motivation
One Change at a Time
Choose an Accountability Partner
Seek a Mental Health Professional
Practical Illustration
Module Eleven: Review Questions
12. Wrapping Up
- Wise Words
- Parking Lot Review
- Lessons Learned
- Recommended Reading
- Complete Action Plans & Evaluations
Andrea Callahan
Brand manager & lead trainer
Training is important to success because it prepares you to find, attract, and obtain success.
Get out front, take the lead with brave, bold, brilliant, self-confidence.
We offer resources for every training & workshop!
What Makes Our Courses So Great
Training Manual
A corresponding workbook to outline and streamline the course, to help you quickly access the information you need.
Varied Delivery
Creative activities and exercises are built into the course to help you interact with the content and deepen the learning.
Blended Learning
Live webinars, video series, email and SMS (text) support, podcast, quizzes, tests and journals to help document your journey.
Community Support
Access to a private members area to connect, mastermind, and network with others in the field or studying the same course.
Private Membership
It's transformation time. It's time to change the way you feel. Influence the way you experience and show up in the world.
Be authentic. Be heard. Be seen. It's your time. You are worthy.
As well as getting access to a vault. of resources, each month we focus on a targeted experience for your personal growth, and provide you with a selection of resources inside our private learning portal to support your evolution.
$188.99
Access to private members area is included with your purchase - TODAY ONLY!
Bonus
Got Questions?
Here's Answers...
Do you offer training for different types of learners
Our intention is to find the right balance of diverse and compelling lessons through thoughtful visuals and creative graphics. Ultimately, our goal is providing consistent quality of each course, student materials, and exams.
Is this Corporate Training?
Our trainings are created specifically for individuals who are striving for personal achievement and professional success. If those personal brands happen to work within a corporate structure, then the answer is yes!
How long does it take to get started?
As soon as you complete the form, you will automatically receive a questionnaire that helps our team get to know your brand. Set aside about 15-minutes or so to complete. Once you submit the form, you will be directed to a scheduling page to meet with a brand manager who will help you create a training plan. Short answer...right away!
Can I take the training online or in person?
Either or both. It's your plan, your schedule, your choice.
It's been a long time since I've been in school, will this be hard?
At the ACI agency, we focus on adult learners. We often work with dreamers who are launching brands but may not have the soft-skills to implement the plan to achieve their goals. We understand, business owners hire adults with varied backgrounds and experiences so we custom-tailor training plans to meet people where they are and from a strengths perspective. We lend support as much or as little as needed.
What's the difference between employee training and development?
Good question! Training and development are two sides of the same coin.
Employee development is the overall process an employer provides to employees to help them gradually improve skills, acquire new knowledge, and progress in their careers.
Employee training is a program designed to develop and improve technical and soft skills and overall knowledge to do a specific job in a more efficient, successful, or safer manner.
Our employee development plan is like the architect while the employee training is like the contractor that implements the plan.
In keeping with that same analogy,
An architect will design a building and, with input from the client, decide what the overall building will look like when it is done: How many stories will it be? Will it have a foyer? Where will the stairs be? Will there be columns facing the street?
A contractor, on the other hand, is much more interested in the concrete details: What supports are needed under the flooring? What bolts are needed to secure the stairs? When do we mix the concrete for the columns? How do we guarantee that the building is built to code?
Development, then, is working with your employees to be an architect for their careers. Training provides the “concrete details” in the form of skills and knowledge needed to support each step.
