Developing Emotional Intelligence
Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence will create positive relationships within any organization; and in life.
Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success. The Developing Emotional Intelligence course will provide participants with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.
12 Modules
1. Getting Started
- Housekeeping
- Pre-Assignment Review
- Training Objectives
- The Parking Lot
- Action Plan
2. Introduction to Emotional Intelligence
Defining Emotional Intelligence
The Importance of EI
Who Needs IWhat Are Emotions?
EQ vs. IQ
Practical Illustration
Module Two: Review Questions
3. The Components of EI
Self-Management
Self-Awareness
Social Skills
Internal Motivation
Empathy
Practical Illustration
Module Three: Review Questions
4. Tools to Gain Control
Journaling
Meditation and Mindfulness
Identifying Emotional Triggers
Breathing Techniques
Taking a Break
Practical Illustration
Module Four: Review Questions
5. Verbal Communication Skills
Active Listening
Asking Questions
Consider Your Audience
Choosing Your Words
Be Authentic
Practical Illustration
Module Five: Review Questions
6. Nonverbal Communication Skills
Body Language
Tone Matters
Facial Expressions
Eye Con
Distance and Personal Space
Practical Illustration
Module Six: Review Questions
7. Managing Relationships With Others
Building Rapport
Respond, Don’t React
Show Gratitude
Finding Common Ground
Setting Boundaries
Practical Illustration
Module Seven: Review Questions
8. Overcoming Obstacles
Recognizing and Admitting Failure
Module Eight: Review QuestionsI
Disagreeing Constructively
Staying Cool Under Pressure
Be Open to Perspectives
The Power of Forgiveness
Practical Illustration
9. Application to Business Practices
Working as a Team
Setting Business Goals
Interviewing for Successful Hires
Giving and Receiving Feedback
Customer Experience and Rapport
Practical Illustration
Module Nine: Review Questions
10. Benefits of Being Emotionally Aware
Strong Interpersonal Relationships
Module Ten: Review QuestionsF
Able to Manage Change
Reduced Stress and Anxiety
Improved Decision Making
Boosts Employee Morale
Practical Illustration
11. Making an Impact
Creating a Powerful First Impression
Maintaining Your Composure
Inspiring Leadership
Gaining Self-Confidence
Patience and Practice
Practical Illustration
Module Eleven: Review Questions
12. Wrapping Up
- Wise Words
- Parking Lot Review
- Lessons Learned
- Recommended Reading
- Complete Action Plans & Evaluations
Andrea Callahan
Brand manager & lead trainer
Training is important to success because it prepares you to find, attract, and obtain success.
Get out front, take the lead with brave, bold, brilliant, self-confidence.
We offer resources for every training & workshop!
What Makes Our Courses So Great
Training Manual
A corresponding workbook to outline and streamline the course, to help you quickly access the information you need.
Varied Delivery
Creative activities and exercises are built into the course to help you interact with the content and deepen the learning.
Blended Learning
Live webinars, video series, email and SMS (text) support, podcast, quizzes, tests and journals to help document your journey.
Community Support
Access to a private members area to connect, mastermind, and network with others in the field or studying the same course.
Private Membership
It's transformation time. It's time to change the way you feel. Influence the way you experience and show up in the world.
Be authentic. Be heard. Be seen. It's your time. You are worthy.
As well as getting access to a vault. of resources, each month we focus on a targeted experience for your personal growth, and provide you with a selection of resources inside our private learning portal to support your evolution.
$188.99
Access to private members area is included with your purchase - TODAY ONLY!
Bonus
Got Questions?
Here's Answers...
Do you offer training for different types of learners
Our intention is to find the right balance of diverse and compelling lessons through thoughtful visuals and creative graphics. Ultimately, our goal is providing consistent quality of each course, student materials, and exams.
Is this Corporate Training?
Our trainings are created specifically for individuals who are striving for personal achievement and professional success. If those personal brands happen to work within a corporate structure, then the answer is yes!
How long does it take to get started?
As soon as you complete the form, you will automatically receive a questionnaire that helps our team get to know your brand. Set aside about 15-minutes or so to complete. Once you submit the form, you will be directed to a scheduling page to meet with a brand manager who will help you create a training plan. Short answer...right away!
Can I take the training online or in person?
Either or both. It's your plan, your schedule, your choice.
It's been a long time since I've been in school, will this be hard?
At the ACI agency, we focus on adult learners. We often work with dreamers who are launching brands but may not have the soft-skills to implement the plan to achieve their goals. We understand, business owners hire adults with varied backgrounds and experiences so we custom-tailor training plans to meet people where they are and from a strengths perspective. We lend support as much or as little as needed.
What's the difference between employee training and development?
Good question! Training and development are two sides of the same coin.
Employee development is the overall process an employer provides to employees to help them gradually improve skills, acquire new knowledge, and progress in their careers.
Employee training is a program designed to develop and improve technical and soft skills and overall knowledge to do a specific job in a more efficient, successful, or safer manner.
Our employee development plan is like the architect while the employee training is like the contractor that implements the plan.
In keeping with that same analogy,
An architect will design a building and, with input from the client, decide what the overall building will look like when it is done: How many stories will it be? Will it have a foyer? Where will the stairs be? Will there be columns facing the street?
A contractor, on the other hand, is much more interested in the concrete details: What supports are needed under the flooring? What bolts are needed to secure the stairs? When do we mix the concrete for the columns? How do we guarantee that the building is built to code?
Development, then, is working with your employees to be an architect for their careers. Training provides the “concrete details” in the form of skills and knowledge needed to support each step.
