Building Confidence & Assertiveness

Strengthening our self-confidence is a powerful step in shaping our lives and creating future success. The ability to be confident and assertive are crucial skills for personal development, displaying authority in life, and promoting equality throughout interactions. Essentially, these skills have a significant influence on building a happy life. Through effective communication, visualization, and resiliency, we can learn to be confident and project an image of confidence to others. When stressful or difficult situations arise, we have the ability to control our own responses and how we choose to move forward.

Confidence and assertiveness are skills that can be developed and beneficial to everyone, no matter their career or job position. The Building Confidence and Assertiveness course will provide participants with the tools to overcome fear, gain personal empowerment, and inspire confidence in others. By believing in our potential and the positive changes that we can make, we are able to grow personally and professionally.

12 Modules

1. Getting Started

  • Housekeeping Items

  • The Parking Lot

  • Workshop Objectives

  • Action Plans and Evaluation Forms

  • Pre-Assignment

  • Pre-Test

2. Understanding Confidence

  • Defining Confidence and Assertiveness

  • Types of Confidence

  • The Benefits of Assertiveness

  • Distinguishing the Styles

  • Signs of Low Self-Confidence

  • Practical Illustration

  • Module Two: Review Questions

3. Characteristics of Confidence

  • Self-Awareness

  • Responsible

  • Optimistic

  • Courageous

  • Humble

  • Practical Illustration

  • Module Three: Review

4. The Barriers to Success

  • Fear of Failure

  • Self-Doubt

  • Being Indecisive

  • Comfort Zones

  • The Harm of Comparison

  • Practical Illustration

  • Module Four: Review Questions

5. Powerful Tools

  • Positive Rephrasing and Affirmations

  • Morning Routines

  • Using Visualization

  • Meditation and Mindfulness

  • Learn New Skills

  • Practical Illustration

  • Module Five: Review Questions

6. Communicating with Confidence

  • Sounding Confident

  • Using Body Language

  • Questions and Curiosity

  • Dressing the Part

  • Tone and Audience

  • Practical Illustration

  • Module Six: Review Questions

7. Developing Assertiveness

  • Learning to Say No

  • Recognize Rights and Values

  • Be Expressive

  • Be Decisive

  • Anticipate Setbacks

  • Practical Illustration

  • Module Seven: Review Questions

8. Projecting Confidence

  • Interviews/First Impressions

  • Networking

  • Presentations

  • Virtual

  • Meetings

  • Practical Illustration

  • Module Eight: Review Questions

9. Personal Empowerment

  • Overcoming Our Fears

  • Setting Goals

  • Identifying Strengths

  • Setting Personal Boundaries

  • Positive Social Connections

  • Practical Illustration

  • Module Nine: Review Questions

10. Handling Difficult Situations

  • Delivering Criticism

  • Receiving Criticism

  • Dealing With Aggressive Behavior

  • Dealing With Passive Behavior

  • Negotiating

  • Practical Illustration

  • Module Ten: Review Questions

11. Building Confidence in Others

  • Listen to Learn

  • Celebrate Successes

  • Embrace Failure

  • Delegate Important Tasks

  • Value Opinions

  • Practical Illustration

  • Module Eleven: Review Questions

12. Wrapping Up

  • Wise Words
  • Parking Lot Review
  • Lessons Learned
  • Complete Action Plans & Evaluations
Andrea Callahan, principal brand manager and trainer

Andrea Callahan

Brand manager & lead trainer

Training is important to success because it prepares you to find, attract, and obtain success.

Get out front, take the lead with brave, bold, brilliant, self-confidence.

Andrea Callahan training for personal and professional development training

We offer resources for every training & workshop!

What Makes Our Courses So Great

Training Manual

A corresponding workbook to outline and streamline the course, to help you quickly access the information you need.

Varied Delivery

Creative activities and exercises are built into the course to help you interact with the content and deepen the learning.

Blended Learning

Live webinars, video series, email and SMS (text) support, podcast, quizzes, tests and journals to help document your journey.

Community Support

Access to a private members area to connect, mastermind, and network with others in the field or studying the same course.

Private Membership

It's transformation time. It's time to change the way you feel. Influence the way you experience and show up in the world.

Be authentic. Be heard. Be seen. It's your time. You are worthy.

As well as getting access to a vault. of  resources, each month we focus on a targeted experience for your personal growth, and provide you with a selection of resources inside our private learning portal to support your evolution.


Access to private members area is included with your purchase - TODAY ONLY!


Got Questions?

Here's Answers...

Do you offer training for different types of learners

Our intention is to find the right balance of diverse and compelling lessons through thoughtful visuals and creative graphics. Ultimately, our goal is providing consistent quality of each course, student materials, and exams.

Is this Corporate Training?

Our trainings are created specifically for individuals who are striving for personal achievement and professional success. If those personal brands happen to work within a corporate structure, then the answer is yes!

How long does it take to get started?

As soon as you complete the form, you will automatically receive a questionnaire that helps our team get to know your brand. Set aside about 15-minutes or so to complete. Once you submit the form, you will be directed to a scheduling page to meet with a brand manager who will help you create a training plan. Short answer...right away!

Can I take the training online or in person?

Either or both. It's your plan, your schedule, your choice.

It's been a long time since I've been in school, will this be hard?

At the ACI agency, we focus on adult learners. We often work with dreamers who are launching brands but may not have the soft-skills to implement the plan to achieve their goals. We understand, business owners hire adults with varied backgrounds and experiences so we custom-tailor training plans to meet people where they are and from a strengths perspective. We lend support as much or as little as needed.

What's the difference between employee training and development?

Good question! Training and development are two sides of the same coin.

Employee development is the overall process an employer provides to employees to help them gradually improve skills, acquire new knowledge, and progress in their careers.

Employee training is a program designed to develop and improve technical and soft skills and overall knowledge to do a specific job in a more efficient, successful, or safer manner.

Our employee development plan is like the architect while the employee training is like the contractor that implements the plan.

In keeping with that same analogy,

An architect will design a building and, with input from the client, decide what the overall building will look like when it is done: How many stories will it be? Will it have a foyer? Where will the stairs be? Will there be columns facing the street?

A contractor, on the other hand, is much more interested in the concrete details: What supports are needed under the flooring? What bolts are needed to secure the stairs? When do we mix the concrete for the columns? How do we guarantee that the building is built to code?

Development, then, is working with your employees to be an architect for their careers. Training provides the “concrete details” in the form of skills and knowledge needed to support each step.

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